Introduction

Dear valued customers!

These Terms and Conditions govern your use of our website and the purchase of goods from us. By accessing our website or making a purchase, you agree to comply with these terms. If you do not agree with any part of these terms, please discontinue using our website.

Privacy and Data Protection

We are committed to protecting your privacy and safeguarding your personal data. All personal information you provide will be processed in accordance with our Privacy Policy. Please review this policy to understand how we collect, store, and use your information.

Placing Orders

By placing an order on cen4uk.org, you agree to:

  • Provide accurate and complete information during checkout.
  • Confirm that you have the legal right to use the payment method provided.
  • Acknowledge that your order is subject to acceptance by us.

Pricing and Payment

  • All prices on our website are displayed in GBP (£) and include applicable taxes.
  • We reserve the right to adjust prices at any time, but this will not affect orders that have already been confirmed.
  • Payment must be completed in full at the time of purchase using the available payment methods.

Order Confirmation

After placing your order, you will receive an email confirmation. This email does not constitute order acceptance but serves as an acknowledgment that we have received your order. We reserve the right to cancel orders due to reasons such as stock unavailability or pricing errors.

Shipping and Delivery

  • We deliver within the United Kingdom. Delivery times and charges are displayed at checkout.
  • While we strive to meet the estimated delivery timelines, delays may occur due to circumstances beyond our control, such as courier issues or adverse weather conditions.
  • Delivery charges are non-refundable unless otherwise stated.

Returns, Refunds, and Exchanges

For more details, kindly visit our Return and Refund Policy by visit here, click here

– To be eligible for return and refund

  • Products that have been opened, unsealed, or damaged after delivery
  • Products that have been used, even partially
  • Not our prescription medications or over-the-counter drugs, and health supplements
  • Products purchased during promotional sales, only regular priced items may be refunded. Sale items cannot be refunded.
  • Several types of goods are exempt from being returned. Customers must provide proof of damage or defect upon unboxing through clear photos or videos showing the condition of the product.

– Return Policy

Our returns policy lasts 14 days from the date of purchase. If 14 days have passed since your purchase, we cannot offer a refund or exchange.

– Refund Policy

Once we have received and inspected your returned item, we will notify you via email regarding the approval or rejection of your refund.

  • If approved, the refund will be processed to your original payment method within a certain number of days.
  • In some cases, partial refunds may be granted, such as for items that are damaged, not in their original condition, or missing parts.

We understand that every situation is different. While we generally do not accept returns for medical products due to regulatory and safety reasons, we are committed to reviewing concerns on a case-by-case basis visit Contact Us for any question.

Use of Website

By using our website, you agree to:

  • Use it only for lawful purposes.
  • Avoid uploading malicious software or engaging in activities that could harm the website’s functionality.
  • Not copy, exploit, or misuse our website content for commercial purposes without prior written consent.

Intellectual Property

All content on CEN4UK including text, images, and logos, is owned by or licensed to us and is protected by intellectual property laws. Any unauthorised use, reproduction, or distribution is prohibited.

Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our liability is limited to the value of the purchased products.
  • These Terms do not affect your statutory rights as a consumer.

Changes to Terms

We reserve the right to amend these Terms and Conditions at any time. Changes will take effect immediately upon being posted on our website. Please review these terms periodically to stay informed of any updates.

Governing Law

These Terms and Conditions are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts in England and Wales.

Contact Information

If you have any questions about these Terms and Conditions, feel free to contact us anytime

Headquarter: 7 Dundee Way, Enfield EN3 7SX, United Kingdom

Business Office: 116 Bolton Rd, Walkden, Worsley, Manchester M28 3BW, United Kingdom

Email: [email protected]

Contact / WhatsApp: +44 743 882 4902

Sincerely!

CEN4UK Team